This module helps new, experienced managers discover their "why" through insightful content and interactive exercises. This module will help provide clarity and purpose for a successful management career by uncovering the motivation behind being in this field. Creating a "Manager's Mission Statement" will help managers determine the type of manager they will strive to be.

This lesson will examine the 3 C's and why they are so important as a manager. The 3 C's are communication, collaboration, and confidence. The 3 C's do not just magically appear when you start as a manager. During this module, I will introduce three tools I have used for years to help facilitate positive and constructive communication.

Coaching Tools/Templates:

(can we pit a skyscraper or something for bullets)

-One-on-One Template

-Personal Communication Guide

-Expectations Example Template

Have you ever felt lost starting in a new position? Not knowing how to integrate yourself as a new employee, especially a new team leader? If so, you are not alone; many of us have been there.

The purpose of this module is to review how you can start your tenure as a manager with your new team with as much expertise and confidence as possible. Tools such as the "Territory Overview Template" will be introduced to help you gain critical insights about your representatives' businesses. A tool that will decrease your learning curve and increase your value to your team.

Also, the "Skyscraper M.A.N.A.G.Ement Calendar" will be introduced to help any manager set up their days, weeks, months, and years for success.

Tools/Templates:

-Territory Overview Template

-2024 Skyscraper M.A.N.A.G.Ement Calendar

What type of manager do you want to be? Whether it is your first management position or you have been in the role for years, setting the tone or creating a culture for your team is crucial. How does a manager do this?

Creating a culture of accountability is the first step in showing that you are willing to roll up your sleeves and support your team. So, how do you create a culture of accountability? A good start is to develop expectations for your team and understand your team's expectations for you as their leader.

Coaching and feedback are vital to any team's evolution. Before even getting out in the field/office/or wherever your team is located, it is important that a manager asks for an agenda before this crucial time together. We will review "what good looks like" regarding an agenda and how to use it to help set the foundation for accountability on your team.

Tools/Templates:

-Expectations Example Template

-Coaching Visit- Blank Agenda Template

-Coaching Visit- Example Agenda Template

Does creating an impactful PowerPoint or insightful Excel spreadsheet make you nervous? Is there an opportunity to improve upon your writing skills?

You are not alone if you answered "yes" to the above questions. Understanding both your strengths and gaps as a manager is critical to growth. First, it is essential to understand the fundamental skills needed to be successful as a manager. This lesson is all about getting honest with ourselves. After this module, you will become more self-aware of where you may need extra work to become a more well-rounded leader.

What activity can single-handedly turn around a team's performance and significantly impact the individuals on you? The answer is COACHING!

Whether in professional sports or the workplace, we ALL need coaching. During this module, we will discuss the importance of coaching, the "why" behind why managers need to prioritize coaching, how to start the coaching process, and tools to help get your team members thinking before and after sales calls.

Tools/Templates:

-Pre-Call Planning Template

-Post Call Template

The "why" behind coaching is discussed in Floor 6, but in Floor 7, we start getting into the "how ."Coaching Reports and the importance of this document are discussed. Also, how to use the coaching report as the foundation for impactful coaching.

I will break down the coaching report into four main sections. A review of the value of these sections, what a manager will want to observe, where to put the observables in the coaching report, and how to provide follow-up items for ongoing coaching and development will be reviewed.

This module is essential for EVERY sales manager!

Tools/Templates:

-Coaching Report Documentation Example

-Coaching Report-Blank Template

-Coaching Report-Example #1

-Coaching Report-Example #2

Managers need plans and strategies around these plans to effectively lead their teams to achieve their goals. However, how can a manager achieve their goals if their team members still need a plan?

The answer is that if each sales representative's plans align with the manager's goals and objectives, everyone will succeed. This module is essential because territory plans lay the foundation for the representative's efforts within each respective quarter.

I will review the structure of a territory plan, when it should be administered, and also how to make this a "live" document that can be used for coaching throughout each respective quarter.

Tools/Templates:

-Territory Plan-Blank Template

Have you ever felt like you are everything to everyone but nothing to yourself? If you have felt this way, then welcome to management. To be a successful manager, you must often put the needs of others in front of yourself.

This module is designed with "you" as the manager in mind. Managers must be experts in Getting "Stuff" Done to be productive professionally and personally.

By the end of this module, you will gain more insight into the tips, tools, and real-life examples of how you can make yourself an expert at "G.S.D.." Not only be an expert but the C.E.O. of your life!

How many of you have had to navigate complex relationships at work? With other departments? Your boss? If you answered yes, then you are not alone.

Interpersonal relationships refer to the connection and interactions between individuals. Work relationships need to have dedication toward positive communication, understanding, and support. Reviewing how to gain consensus on a team, tips on how to work well with other departments, and how to "Pause, Process, and Progress" when faced with conflict will help any manager reflect on how they can create strong working relationships. Your team is affected by the relationships you have as a manager!

The Penthouse module of the Skyscraper M.A.N.A.G.Ement Academy, as the culmination of the journey, emphasizes the importance of sales management in business and personal aspects, teaching respect, resource utilization, and accountability to build a successful career as an effective, thoughtful manager.